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Frequently Asked Questions

We have compiled frequently asked question(FAQ) on this page. For any query or information, please feel free to contact us.

1. Where is my domain hosted?

  • All our domains are hosted with leading third party webhosting companies.
  • By default, the information of your website is mapped to Creators Web India. However, on request, we shall transfer the domain to the business owner.
  • Your Domain name will be booked precisely as per your instructions only. So, it becomes imperative that you give the correct domain name to us.
  • Once your domain is registered, it cannot be modified or cancelled but only a new domain has to be booked. Hence, the onus of giving the correct domain name in one go lies with the business owner.
  • All your communication to Creators Web India should be initiated by the authorized signatory of the business (i.e. Partner, Proprietor, Director etc.) in order to avoid any conflict of interest in the future.
  • Renewal of your domain name must be intimated and payment should be made before 30 days from the date of expiry.
  • After a stipulated time, the domain goes into deletion mode on account of non renewal. Creators Web India is not responsible for deletion of domains due to negligence by the business owner.

2. Where is my hosting space & server located?

  • Creators Web India has a dedicated server hired from the data centre where your site is hosted securely.
  • We offer both Windows and Linux specific hosting services.
  • Our server Up time is 99.99%
  • Essential security features are enabled in all the websites hosted by us.

3. Where is my business emails hosted?

  • Creators Web India strongly recommends email application available in Google apps i.e. cloud solution.
  • If desired by you, we shall configure free mail application of webmail & zoho as add on.

4. How many days do we take to complete the project?

  • Depending on the package and the features opted by you and your prompt response, we shall complete the website within 7-10 business days.
  • However, it’s pivotal that Creators Web India shall not be held responsible for any delay in completion of project due to delayed response by business owners.

5. How to maintain the website?

  • After completion of your website, any subsequent changes in the content will be made within the package cost. No additional charge applies.
  • However, if new page or a feature is to be created from scratch, depending on the nature of the work or the man hours spent, the cost varies.
  • The initial package chosen by you involves maintenance and any updations to your site for a maximum of one year nly.
  • A yearly renewal fee has to be paid for continued maintenance of the site subject to the maintenance package chosen by you.
  • We offer hourly maintenance packages to suit the dynamic needs of your business.

6. How to contact Creators Web India?

Our team is up and available to serve you through phone, Email and live chat all day round.

7. What is SSL?

  • Secure Sockets Layer (SSL) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
  • Creators Web India strongly recommends https certification for your site for complete data privacy and security.

8. What is SEO?

  • Search Engine Optimization (SEO) is the process of affecting the visibility of a website or a web page in a web search engine's unpaid results—often referred to as "natural", "organic", or "earned" results.
    • Creators web India creates 100% SEO friendly pages only.
    • Through SEO Marketing, we focus on leads for your business.
    • We build Quick contact forms in all the SEO pages for your prospective customers to easily get in touch with you.
  • For new domains, we shall take 75-90 days to fetch your website in the first page of Google search.
    • Google analytics, Google local business, Google web master, Google map listing, w3 validation etc.
    • On your request, Google analytics report will be delivered to you every month.